Foursquare ITP developed of Arlington County Commuter Services’ (ACCS) first strategic plan for Transportation Demand Management (TDM) Plan in 2008, in which we collaborated with staff at all levels to develop TDM goals, objectives, strategies, and performance measures. Since the development of the first plan, we have worked with ACCS on an annual basis to revisit their strategies, address key strategic business and financial issues impacting the agency’s operations, and periodically revise the goals, objectives, and performance measures. The resulting plans consists of programmatic recommendations to reduce single occupancy vehicle (SOV) travel and provide mobility options in the County. Our team has facilitated the development of successful strategies that have improved ACCS’ employer outreach programming, marketing, commuter stores, vanpool formation, bicycle and pedestrian programming, and transit media sales. The FY2018 TDM Strategic Plan is comprised of planned program enhancements over a six-year period, annual strategic priorities, analysis of operating environment changes, fiscal analysis, and detailed financial plan.