Foursquare ITP developed and led an eight-hour workshop to inform practitioners, particularly those from small and mid-size agencies, about the bus system redesign process and a wide variety of digital tools that can be used to support a redesign at each stage, from initiation to implementation and beyond. To develop the workshop content, Foursquare ITP first identified the digital tools that can be used in a system redesign and the relevant phases of a redesign (market analysis, service analysis, public and stakeholder engagement, service planning, implementation and performance monitoring) for each tool. Then, we developed a Tools Handbook, as well as content for an interactive workshop that introduced these tools to practitioners through a combination of presentations, live polling, discussions, breakout activities, and hands-on demonstrations of a variety of tools. Following the first workshop, N-CATT decided to hold the workshop a second time to share the information with additional practitioners. In addition to delivering the course twice, Foursquare ITP offered technical assistance to participants following each workshop.