Foursquare ITP assisted MassDOT with compiling and tracking various performance metrics for Discretionary Grants to Regional Transit Authorities (RTA’s) in the state. The projects include new transit services and modes (including microtransit), extended service days and service spans, and the deployment of new technologies to request on-demand trips. The effort includes documenting performance metrics in a master spreadsheet, reviewing quarterly performance reports, and compiling an annual summary report. Due to the COVID-19 pandemic, several pilots had delayed implementation or were rescoped altogether, requiring flexibility in reporting.
Solutions and Outcomes
- A list of performance metrics on discretionary grants provided to various transit authorities across the state.