Bloomington Transit voiced a need for a new strategic framework to identify strategies and prioritize those to meet the mobility needs of the region in coming years. Bloomington Transit has never had a strategic plan, so it was up to us to guide them through the process step-by-step to ensure the plan was addressing everything they envisioned for the future. Because of our experience we were able to provide expert knowledge and advice on what would work best for an agency of their size.

Foursquare ITP brought together a diverse group of stakeholders to develop a consensus around a vision, mission, and goals for the agency. In the coming years, Bloomington Transit is expected to expand its service, upgrade its facility and transition to battery electric buses, and implement new technologies and employee-supportive initiatives. In the end, we were able to develop Bloomington Transit’s first ever strategic plan to guide its decision making during a period of expansion and innovation.

We helped Bloomington Transit in its first steps toward not only serving the mobility needs of the Bloomington community, but also becoming a national leader among small and mid-size transit agencies for innovation and best practices. The Bloomington Transit Board approved the strategic plan that our team developed.

Solutions and Outcomes
  • Developed agency’s first ever strategic plan that provide a clear path forward for the agency.
  • Received Board concurrence on the future vision of the agency and how to achieve it.
  • Set the stage for expansion of service beyond its current borders.