Cities on the leading edge of transportation innovation around the United States are focusing on performance measurement. Foursquare ITP worked with Arlington County Transportation Division staff to achieve a similar standard for performance measurement in Arlington County by first developing the Division’s goals and objectives and determining performance measures that could be utilized to track the progress toward meeting the objectives set forth. Foursquare ITP developed a Transportation Division Performance Measurement and Reporting System (PMRS) for the Arlington County Transportation Division that provides both internal, ongoing performance management as well as a comprehensive report that documents the Division’s performance for the public on a regular basis. In addition to tracking performance measures, the PMRS includes an element that tracks progress on implementation actions.


Links

https://transportation.arlingtonva.us/key-performance-measures/
http://arlingtonva.s3.amazonaws.com/wp-content/uploads/sites/19/2015/04/DES-FY14_Transportation_Performance_Measures_Summary.pdf